Why Choose Tempora

What careful work actually looks like.

The difference between a workshop that services watches and one that cares for them shows up in the small details — what gets documented, what gets discussed, what gets done well even when it isn't visible.

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At a Glance

Six things that matter when choosing a watchmaker

Experienced hands on every piece

No watch is passed to a junior technician without oversight. Experienced watchmakers handle assessment, movement work, and final checks.

Full written documentation

A service record travels with every watch — what was found, what was done, and what to watch for. You leave knowing exactly what happened.

Nothing proceeds without consent

For any work beyond the agreed scope, we stop and contact you. Surprises on the bill are not something we consider acceptable.

Timing verified on equipment

Every serviced movement is measured on a timing machine before reassembly. You receive the results alongside your service record.

Parts sourced correctly

Manufacturer or period-correct parts are used wherever available. Any substitution is discussed and agreed with you before fitting.

Clear communication throughout

You hear from us when something changes — a longer timeline, an unexpected finding, a question about how to proceed. Not after the fact.

In Depth

What each benefit means in practice

Professional expertise

The workshop was founded by a watchmaker trained in Switzerland and Japan, and that foundation shapes how every job is approached. Tempora's team has collectively worked on thousands of movements — from modern automatic calibres to mid-twentieth-century hand-winds with no available documentation.

This breadth of experience matters because watches that have been worn, stored badly, or previously serviced carelessly rarely present simple work. The ability to read what a movement has been through — and respond accordingly — comes from having seen a great many of them.

Measurement and testing

Assessing a watch by feel is a skill; assessing it with a timing machine is certainty. Every serviced movement at Tempora is measured across positions before the case is closed. Decanormal testers check water resistance on sealed pieces, and the results go into the service record.

We don't regard measurement as something only relevant to high-end work. A ฿3,800 service deserves the same standard of verification as a ฿32,400 conservation project.

Listening before acting

The person leaving a watch with us usually knows more about it than they think — when it started running fast, what it's been through, what they want from the work. We ask. The intake conversation shapes the job, and the service record reflects what was said as much as what was found on the bench.

For refinishing work especially, this matters. Preferences about how much polish and where run in every direction, and the result should match the owner's taste rather than the watchmaker's default.

Transparent pricing

Our service prices are published and fixed for defined scopes of work. For conservation projects, a written cost plan is produced before work begins, with stages that can be agreed or paused independently.

We don't apply variable pricing based on the perceived value of a watch. A Seiko that matters to someone gets the same care as a Swiss collectable, and the bill reflects the work done rather than what the piece might be worth.

Results that hold

A well-serviced mechanical watch should run reliably for several years before needing attention again. We don't aim for results that look good on a timing machine the day of collection and degrade quickly. The lubricants, the tolerances, the quality of parts — all of these affect how long the work lasts.

The majority of our clients return for the next service. That's the clearest measure we have.

How We Compare

Tempora vs. a typical repair shop

Watchmaking is a trade where the difference between adequate and careful is rarely obvious from the outside. These are the things worth asking about.

Feature	Tempora	Typical Repair Shop
Written intake condition record
Timing machine results provided
Cost plan before conservation work
Published fixed service prices
Parts substitutions flagged and agreed
Water resistance test on sealed pieces
Pre-work refinishing consultation
Service record issued on collection

✓ Standard at Tempora · − Variable or not offered · ✗ Typically not offered

What Sets Us Apart

The things we do that most workshops don't

Staged written plans for conservation

Heritage projects are planned in writing, costed per stage, and nothing proceeds without the owner's signature on each phase. The plan becomes part of the watch's record and can be held by the owner.

Period-parts sourcing network

Through supplier relationships built over fourteen years, Tempora can source correct-era components for movements that have been out of production for decades — parts that generic repair shops simply don't have access to.

Thailand-specific service intervals

Lubricant degradation rates in Chiang Mai's climate differ from those in temperate zones. Our service schedules and lubrication choices reflect local conditions rather than applying European guidelines unchanged.

Photographic condition record

Each intake is photographed before work begins — case, dial, movement where accessible. This protects both the owner and the workshop, and the images travel with the written record.

Recognition

Milestones and professional standing

14 Years operating

4,200+ Watches serviced

78% Returning clients

380+ Heritage projects

WOSTEP-trained founder

Atthapol Charoenwong completed advanced movement servicing studies at WOSTEP in Neuchâtel before returning to Thailand.

Chiang Mai Business Excellence, 2023

Recognised in the artisan services category for consistent quality and client communication over a twelve-month period.

Horological Society member

Tempora maintains active membership in the British Horological Institute's international network, keeping current with servicing standards and movement research.

Ready?

Let's talk about your watch

An initial assessment costs nothing and tells you what the piece needs — and what it doesn't. Come by the workshop or send a message.

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